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Caregiver Updates

Caregiver Updates

January 27, 2026

Caregiver updates, scam awareness, and team recognition

Reminder that if you need access to your personnel records, please contact our office. You may call 408-979-9990 or email hr@fshomecare.com
(We have to send this out annually.) 

 


 

Elder Scam Awareness 

Elder scam awareness focuses on recognizing pressure tactics (urgency, isolation), protecting personal info (never share SSN/bank details), verifying requests by calling known numbers (not from caller's info), and using tech safety like strong passwords & antivirus, as scammers use fear, romance, and impersonation (FBI, Tech Support, Grandparent) to steal money, so stop, think, verify before any transaction, especially involving gift cards or wire transfers.  

Common Scam Tactics & Red Flags 

  • Urgency & Fear: Threats of arrest (impersonating law enforcement), problems with accounts, or fake emergencies (grandparent scams) pressure immediate action. 
  • Isolation: Scammers tell victims not to tell anyone, blocking outside verification. 
  • Impersonation: Pretending to be tech support, bank officials, or romantic interests. 
  • High-Pressure Sales: "Too good to be true" investment offers or door-to-door sales. 
  • Request for Unusual Payments: Asking for gift cards, wire transfers, or precious metals.  

How to Protect Yourself & Loved Ones 

  1. Verify Independently: Hang up on unexpected calls and call the organization directly using a number you know is legitimate (from their official website or bill). 
  2. Protect Information: Never give out sensitive data (SSN, bank details, PINs, passwords) unless you initiated the contact. 
  3. Create a Family Password: A secret phrase for emergencies helps verify calls from family. 
  4. Use Tech Safely: Update antivirus, use strong passwords, enable multi-factor authentication (MFA), and block pop-ups. 
  5. Discuss Regularly: Talk openly with older relatives about scams; they may not report them due to embarrassment. 
  6. Slow Down: Scammers rely on impulse; pause and think before acting on urgent requests. 
  7. Shred Documents: Securely dispose of papers with sensitive info.  

What to Do If Targeted 

  • End Communication: Hang up, delete the text/email. 
  • Report: Contact local police and relevant agencies like the FTC or FBI. 
  • Don't Send Money: Never send money, gift cards, or gold to unverified contacts. 

 

This is a good website to review:  https://www.ncoa.org/older-adults/money/management/avoiding-scams/ 

 


 

Caregiver of the Month: Mina A 

Safety Star: Esther O.

Gas Card Winner: Shaynna C.