Important Client Updates

January 25, 2024

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Some clients need an account summary for their tax filings. If this includes you, please send a quick note to and Christopher will get the documents to you by mail or by email, your choice.


Long-Term Care Insurance Claims

We would like to remind our clients that we will file your long-term care insurance claim documents for you. We will fax (or submit online) your invoices, caregiver notes, and care plans. This benefit is part of your service, so please utilize us if you would like. We can also help with setting up payments directly from your insurance to us (also known as assignment of benefits). For more questions about any of these topics, please call our office at (408) 979-9990


Family Portal

  • Access to our Family Portal is available online 24 hours a day. 
  • View caregiver schedules
  • Manage billing
  • Communicate with your care team 

If you are interested in signing up for the Family Portal, please contact Christopher at the office. 


Schedule Changes

If you have any changes to your schedule, please do so through the office, not through your caregivers. Let the staffing coordinators know if you have any changes that need to be made. They can make any updates to your account that you need. If you have any other scheduling questions feel free to contact the office with your concerns at (408) 979-9990



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